Property Management Services
Information For Landlords.
Why Use a Property Manager?
Do you currently have tenants in arrears? Are you fully conversant with the Residential Tenancies Act 1986 and the Residential Tenancies Amendment Act 2010? Have you ever applied to the tenancy Tribunal for a hearing? Have you ever tenanted a property before?
Our Property Management Services
City property management ltd undertakes to keep owners informed at all times of information relevant to their properties.
Find a tenant service
Once a property becomes available for tenanting, it will be advertised through the internet, local newspapers and the company Rental List .
The prospective tenant completes an application form which is then thoroughly processed, including credit checks and previous landlord checks.
Tenant selection is made in conjunction with the owner of the property.
Tenancy Agreement forms, Bond Lodgement forms and bank authority forms are completed with the new tenant.
Inspections
An inspection of the property is carried out prior to the tenant moving in. This comprises both a written report and a photographic record of the property at that time.
There will then be regular inspections carried out every three months.
A full written inspection report is completed and sent to the owner. There may be recommendations for ongoing maintenance requirements for the property. These will be carried out after approval is given by the owner.
A final inspection is carried out once the tenants have left the property and before the bond is released.
Rent collection
Rent payments are checked daily.
If a tenant is in arrears a 14 day notice is issued and where necessary action is taken through the Tenancy Tribunal.
Property Management
Day to day maintenance of the property is carried out by the Property Manager (for example minor electrical and plumbing problems). Trades people are notified through written Works Orders and invoices are paid on behalf of the owner from their rent account.
Owners Statements
Owners are paid by direct credit into their account twice a month.
Owners are supplied with a monthly statement showing details of all income and expenditure for that month. Relevant comments regarding the property are written on the statement each month.
At financial year end a full 12 month statement is supplied which can then be used for taxation purposes.
Landlord’s Responsibilities
A landlord and/or agent must as per the Residential Tenancies Act 1986:
Sign a Tenancy Agreement with the tenant and give the tenant a copy before the commencement of the tenancy.
Send all bond money to Tenancy Services within 23 working days.
Provide and maintain the premises in a reasonable condition.
Allow the tenant quiet enjoyment of the premises.
Comply with all building, health and safety standards that apply to the premises.
Pay rates and any insurance taken out by the landlord.
Inform the tenant if the property is on the market or for sale.
Not interfere with the supply of any services to the premises.
Maintain locks and other devices as are necessary to ensure the premises are reasonably secure.
Inform the tenant in writing if they intend to sell the property.
A landlord cannot ask for more than 4 weeks bond and 2 weeks rent.
Our Property Management Guarantee
Rent Collection
We have a zero tolerance rent arrears policy.
We will follow up all rent payments in accordance with:
- our fully documented arrears process
- the requirements of the relevant legislation
Should termination of the tenancy be necessary, we will keep you informed throughout the legal process.
Repairs and Maintenance
All reasonable steps will be taken to obtain the best pricing for your repairs and maintenance.
We will provide you with a copy of invoices for all work arranged on your behalf for the property.
General Communicaton
We will promptly advise you of any pertinent matters affecting your property or the tenancy.