Why Use a Property Manager?
Do you currently have tenants in arrears? Are you fully conversant with the Residential Tenancies Act 1986 and the Residential Tenancies Amendment Act 2010? Have you ever applied to the tenancy Tribunal for a hearing? Have you ever tenanted a property before?
Our Property Management Services
City property management ltd undertakes to keep owners informed at all times of information relevant to their properties.
Find a tenant service
Once a property becomes available for tenanting, it will be advertised through the internet, local newspapers and the company Rental List .
The prospective tenant completes an application form which is then thoroughly processed, including credit checks and previous landlord checks.
Tenant selection is made in conjunction with the owner of the property.
Tenancy Agreement forms, Bond Lodgement forms and bank authority forms are completed with the new tenant.
An inspection of the property is carried out prior to the tenant moving in. This comprises both a written report and a photographic record of the property at that time.
There will then be regular inspections carried out every three months.
A full written inspection report is completed and sent to the owner. There may be recommendations for ongoing maintenance requirements for the property. These will be carried out after approval is given by the owner.
A final inspection is carried out once the tenants have left the property and before the bond is released.
Rent payments are checked daily.
If a tenant is in arrears a 14 day notice is issued and where necessary action is taken through the Tenancy Tribunal.
Day to day maintenance of the property is carried out by the Property Manager (for example minor electrical and plumbing problems). Trades people are notified through written Works Orders and invoices are paid on behalf of the owner from their rent account.
Owners are paid by direct credit into their account twice a month.
Owners are supplied with a monthly statement showing details of all income and expenditure for that month. Relevant comments regarding the property are written on the statement each month.
At financial year end a full 12 month statement is supplied which can then be used for taxation purposes.
A landlord and/or agent must as per the Residential Tenancies Act 1986:
Sign a Tenancy Agreement with the tenant and give the tenant a copy before the commencement of the tenancy.
Send all bond money to Tenancy Services within 23 working days.
Provide and maintain the premises in a reasonable condition.
Allow the tenant quiet enjoyment of the premises.
Comply with all building, health and safety standards that apply to the premises.
Pay rates and any insurance taken out by the landlord.
Inform the tenant if the property is on the market or for sale.
Not interfere with the supply of any services to the premises.
Maintain locks and other devices as are necessary to ensure the premises are reasonably secure.
Inform the tenant in writing if they intend to sell the property.
A landlord cannot ask for more than 4 weeks bond and 2 weeks rent.
Our Property Management Guarantee
We have a zero tolerance rent arrears policy.
We will follow up all rent payments in accordance with:
- our fully documented arrears process
- the requirements of the relevant legislation
Should termination of the tenancy be necessary, we will keep you informed throughout the legal process.
Repairs and Maintenance
All reasonable steps will be taken to obtain the best pricing for your repairs and maintenance.
We will provide you with a copy of invoices for all work arranged on your behalf for the property.
We will promptly advise you of any pertinent matters affecting your property or the tenancy.
Isa Beka Naomi Rosco Carl Joy Wayne Tam Warren Tara Spencer Barbara Fiona & Michael Hilmy Kim Bev & Spencer Wayne C. Dave Dawn & Barrie Ahmad
“You do the good things I’m happy thank you for your help I really appreciate it”
“Thank you so much you are both awesome I really appreciate it”
“You have been a delight to deal with”
“You show leadership where quite a few pms just talk about smoke alarms”
“Thankyou for the excellent job dealing with the few issues over the five years I have been at the house we will miss living there”
“Such a relief you excellent at property managing”
“Thanks to you and your team for exceptional reliable service”
“Its nice to hear the good stuff ! And on that note I am so glad you’re managing the place, I can’t think of anyone that would be more efficient and onto it !!”
“Many thanks for your time, your service has been top class.”
“Thank you for being a great property manager. I have rented several places and found dealing with you and City Property Management the best, any problems that required fixing were always dealt with promptly and always in a friendly manner”
“Anyway, we have wanted to send you a message of thanks for all your efforts as our property manager. Right from the start you have been very efficient and effective at managing the property”
“You have been a great property manager. Thank you very much”
“Thank you so much for your help finding tenants – it’s been great to work with you – you’re communication is excellent (always knew what was going on). Very impressed, and wouldn’t hesitate to recommend City Property Management to others.”
“Thanks very much to your excellent management of the property, not to mention all the advice you have been generous with. I will always be happy to refer your services to anyone”
“Thanks again, we continue to appreciate your efforts on our behalf”
“Thanks for that! Seems to have all worked out rather nicely thanks to your quick response. We appreciate it”
“Thanks for all your good work on this, we are in good hands with you running it all!”
“Just wanted to say how much we appreciate having no hassles with the house”
“Thank you so much for your most efficient service, we really appreciate it.”
“You just don’t know how reassuring it is to be able to communicate with someone who is obviously on top of the situation”
Fiona & Michael
Bev & Spencer
Dawn & Barrie