As part of our commitment to our client we offer the following guarantees .
(This guarantee does not apply when matters are outside our control such as a natural disaster or accident).
We have a zero tolerance rent arrears policy.
We will follow up all rent payments in accordance with-
our fully documented arrears process
the requirements of the relevant legislation
Should termination of the tenancy be necessary, we will keep you informed throughout the legal process.
Repairs and Maintenance
All reasonable steps will be taken to obtain the best pricing for your repairs and maintenance.
We will only use appropriately licensed and insured trades-people for any repairs or maintenance work to your property.
We will provide you with a copy of invoices for all work arranged on your behalf for the property.
We will promptly advise you of any pertinent matters affecting your property or the tenancy.